Southern New Hampshire Health

8 Prospect Street Nashua, NH 03060
http://www.snhmc.org/
(603) 577-2000

All cost information is based on claims data collected in the New Hampshire Comprehensive Healthcare Information System which is updated quarterly. All quality information is based on claims and administrative data collected by the Centers for Medicare and Medicaid Services which is updated annually. For more information click the links above and review our methodology section.

Methodology

Patient Experience

6 out of 10
Patients would recommend this hospital (64%)
Area Around Room Was Always Quiet at Night:
48%
Nurses Always Communicated Well:
75%
Doctors Always Communicated Well:
73%
Room Was Always Clean:
62%
Help Was Always Received:
52%

Patient Centered Care

Measure Performance Average
Overall Patient Experience N/A
Hospital Recommended Below Average
Provider Average:
64%
State Average:
70%
Best Hospital Experience Below Average
Provider Average:
65%
State Average:
70%
Area Around Room Was Always Quiet at Night Below Average
Provider Average:
48%
State Average:
54%
Nurses Always Communicated Well Below Average
Provider Average:
75%
State Average:
80%
Doctors Always Communicated Well Below Average
Provider Average:
73%
State Average:
78%
Room Was Always Clean Below Average
Provider Average:
62%
State Average:
73%
Help Was Always Received Below Average
Provider Average:
52%
State Average:
66%
Hospital Staff Provided Discharge Information Near Average
Provider Average:
88%
State Average:
88%

Timely Care

Measure Performance Average
Patients with Normal Colonoscopy Who Received Appropriate Recommendation for Follow-Up Near Average
Provider Average:
96%
State Average:
95%
Time Spent in the Emergency Department Before Being Discharged Below Average
Provider Average:
236 mins
State Average:
164 mins

Safe Care

Measure Performance Average
Patients Infected with MRSA While at Hospital Below Average
Provider Average: 0.550
Patients Infected with C.diff While at Hospital Above Average
Provider Average: 0.201
State Average: 1