Memorial Hospital

3073 White Mountain Highway North Conway, NH 03860
http://www.memorialhospitalnh.org/
(603) 356-5461

All cost information is based on claims data collected in the New Hampshire Comprehensive Healthcare Information System which is updated quarterly. All quality information is based on claims and administrative data collected by the Centers for Medicare and Medicaid Services which is updated annually. For more information click the links above and review our methodology section.

Methodology

Patient Experience

7 out of 10

Area Around Room Was Always Quiet at Night:
52%
Nurses Always Communicated Well:
82%
Doctors Always Communicated Well:
78%
Room Was Always Clean:
77%
Help Was Always Received:
65%

Patient Centered Care

Measure Performance Average
Overall Patient Experience N/A
Hospital Recommended Near Average
Provider Average:
70%
State Average:
70%
Best Hospital Experience Near Average
Provider Average:
72%
State Average:
70%
Area Around Room Was Always Quiet at Night Near Average
Provider Average:
52%
State Average:
54%
Nurses Always Communicated Well Near Average
Provider Average:
82%
State Average:
80%
Doctors Always Communicated Well Near Average
Provider Average:
78%
State Average:
78%
Room Was Always Clean Above Average
Provider Average:
77%
State Average:
73%
Help Was Always Received Near Average
Provider Average:
65%
State Average:
66%
Hospital Staff Provided Discharge Information Near Average
Provider Average:
90%
State Average:
88%

Timely Care

Measure Performance Average
Time Spent in the Emergency Department Before Being Discharged Above Average
Provider Average:
109 mins
State Average:
164 mins
Patients with Chest Pain or Possible Heart Attack Received Aspirin at Arrival Near Average
Provider Average:
64%
State Average:
64%
Patients with Stroke Symptoms Who Received Head CT Scan at Arrival Below Average
Provider Average:
45%
State Average:
64%

Effective Care

Measure Performance Average
Mothers with Elective Delivery Below Average
Provider Average:
6%
State Average:
1%

Safe Care

Measure Performance Average
Patients Infected with C.diff While at Hospital Below Average
Provider Average: 2.042
State Average: 1