Concord Hospital
250 Pleasant Street Concord, NH 03301http://www.concordhospital.org/ (603) 225-2711
All cost information is based on claims data collected in the New Hampshire Comprehensive Healthcare Information System which is updated quarterly. All quality information is based on claims and administrative data collected by the Centers for Medicare and Medicaid Services which is updated annually. For more information click the links above and review our methodology section.
MethodologyPatient Experience
7 out of 10
Patients would recommend this hospital (68%)
- Area Around Room Was Always Quiet at Night:
-
- Nurses Always Communicated Well:
-
- Doctors Always Communicated Well:
-
- Room Was Always Clean:
-
- Help Was Always Received:
-
Patient Centered Care
Measure | Performance | Average |
---|---|---|
Overall Patient Experience | N/A |
|
Hospital Recommended | Near Average |
Provider Average: 68%
State Average: 70%
|
Best Hospital Experience | Near Average |
Provider Average: 67%
State Average: 70%
|
Area Around Room Was Always Quiet at Night | Below Average |
Provider Average: 45%
State Average: 54%
|
Nurses Always Communicated Well | Near Average |
Provider Average: 76%
State Average: 80%
|
Doctors Always Communicated Well | Near Average |
Provider Average: 75%
State Average: 78%
|
Room Was Always Clean | Below Average |
Provider Average: 62%
State Average: 73%
|
Help Was Always Received | Below Average |
Provider Average: 54%
State Average: 66%
|
Hospital Staff Provided Discharge Information | Near Average |
Provider Average: 88%
State Average: 88%
|
Timely Care
Measure | Performance | Average |
---|---|---|
Patients with Normal Colonoscopy Who Received Appropriate Recommendation for Follow-Up | Above Average |
Provider Average: 100%
State Average: 95%
|
Time Spent in the Emergency Department Before Being Discharged | Below Average |
Provider Average: 262 mins
State Average: 164 mins
|
Patients with Stroke Symptoms Who Received Head CT Scan at Arrival | Above Average |
Provider Average: 74%
State Average: 64%
|
Safe Care
Measure | Performance | Average |
---|---|---|
Patients Infected with MRSA While at Hospital | Below Average |
Provider Average: 0.506
|
Patients Infected with C.diff While at Hospital | Above Average |
Provider Average: 0.580
State Average: 1
|
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