Lakes Region General Healthcare
80 Highland Street Laconia, NH 03246http://www.lrgh.org/ (603) 527-7171
All cost information is based on claims data collected in the New Hampshire Comprehensive Healthcare Information System which is updated quarterly. All quality information is based on claims and administrative data collected by the Centers for Medicare and Medicaid Services which is updated annually. For more information click the links above and review our methodology section.
MethodologyPatient Experience
6 out of 10
Patients would recommend this hospital (61%)
- Area Around Room Was Always Quiet at Night:
-
- Nurses Always Communicated Well:
-
- Doctors Always Communicated Well:
-
- Room Was Always Clean:
-
- Help Was Always Received:
-
Patient Centered Care
| Measure | Performance | Average |
|---|---|---|
| Overall Patient Experience | N/A |
|
| Hospital Recommended | Below Average |
Provider Average: 61%
State Average: 74%
|
| Best Hospital Experience | Below Average |
Provider Average: 63%
State Average: 74%
|
| Area Around Room Was Always Quiet at Night | Above Average |
Provider Average: 57%
State Average: 56%
|
| Nurses Always Communicated Well | Below Average |
Provider Average: 80%
State Average: 83%
|
| Doctors Always Communicated Well | Below Average |
Provider Average: 80%
State Average: 81%
|
| Room Was Always Clean | Below Average |
Provider Average: 64%
State Average: 78%
|
| Help Was Always Received | Below Average |
Provider Average: 64%
State Average: 72%
|
| Hospital Staff Provided Discharge Information | Below Average |
Provider Average: 88%
State Average: 90%
|
Timely Care
| Measure | Performance | Average |
|---|---|---|
| Patients with Normal Colonoscopy Who Received Appropriate Recommendation for Follow-Up | Below Average |
Provider Average: 43%
State Average: 85%
|
| Time Spent in the Emergency Department After Being Admitted Before Getting to Room | Above Average |
Provider Average: 79 mins
State Average: 115 mins
|
| Time Spent in the Emergency Department Before Being Discharged | Below Average |
Provider Average: 153 mins
State Average: 147 mins
|
| Patients with Stroke Symptoms Who Received Head CT Scan at Arrival | Above Average |
Provider Average: 93%
State Average: 64%
|
Effective Care
| Measure | Performance | Average |
|---|---|---|
| MRI Lumbar Spine for Low Back Pain | Below Average |
Provider Average: 57%
State Average: 37%
|
Safe Care
| Measure | Performance | Average |
|---|---|---|
| Patients Infected with C.diff While at Hospital | Above Average |
Provider Average: 0.676
State Average: 1
|
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